Frequently Asked Questions 

Q: Can I register for in-person and switch to virtual at a later date?  

A: Yes. You will simply need to contact Cynthia Haywood at chaywood@insurancecouncil.org to make the change before September 1, 2021.  

Q: Can I register for virtual and switch to in-person at a later date?  

A: Yes. You will simply need to contact Cynthia Haywood atchaywood@insurancecouncil.orgto make the change before September 1, 2021.   

Q: If I registered early in 2020 and opted for the 2020/2021 registration after the switch to a fully virtual event, what should I do?   

A: Instructions were emailed to you on April 1, 2021. Please contact Cynthia Haywood atchaywood@insurancecouncil.orgwith more questions and instructions.   

Q: How will I sign in the day of the event?  

A: ICT is working on an electronic sign-in/sign-out for our attendees.  

Q: Will the hotel provide keyless entry into rooms?  

A: Yes. Please see some other safety measures the Omni Austin Southpark hotel is taking to keep guests safe.   

Q: What safeguards is the Omni taking to ensure participants safety? (Including food services, conference seating, before and between sessions, and hotel room cleaning.)  

A: Please review what theOmni Austin Southpark is doing to keep guests safe.   

Q: Will all onsite participants be in one room? Is ICT limiting the number of in-person attendees? (If there’s an overflow room, will participants be able to pose questions to the speakers? Will online participants be able to pose questions to the speakers?)  

A: ICT and the Omni Austin Southpark are making your safety a top priority. Meeting with current local policies, the ballroom will be setup with socially distant tables in place and we have expanded the size of the room to accommodate our typical attendance. 

Q: Will CE/CLE credits be applied for in person and online participants?  

A:  Yes,ICT will be applying for CE/CLE credits for both in-person and online participants.   

Q:  Will the program be recorded and available after the event?   

A: The Symposium will be recorded and available to all registered participants.  CE/CLE credits will only be offered for in-person and virtual participants, not recordings.